Smart Search

Service organization knowledge management tool for facilitate better content management, streamline workflows, and provide easier access to information.

Solution

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Platforms

Azure

Solr

Business Intelligence

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Roles

UI UX Design

Architecture

DevOps

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Deliverables

Wireframes and Visual Design

Information Architecture

Web, Mobile Applications

Result

Ensar worked in partnership with client business to develop the tool with the goal of providing consistent knowledge that will enable the Service team to quickly access the information they need to address a customer’s needs and provide a better Customer Experience.